The seating set up is established according to the local health directives. Seats and tables are sprayed between each performance. Wearing a protective mask is mandatory at all times in our rooms.

If you purchased tickets online or at the Monument National ticket office for a canceled event, you do not need to make a complaint to our customer service department, we will automatically refund your tickets within the next few weeks. No action is required on your part.

We can only refund a canceled event. If you have tickets for a scheduled event, the usual policy applies, i.e., no exchanges or refunds. We assure you that all sanitary measures will be in force in our rooms for your safety.

Special measures have been put in place for artists on stage. Performers can be at least three feet from other people, without a procedural mask or eye protection, if they are working on a single act or show and form a stable team of less than 10 people. For a period not exceeding 15 minutes per day, cumulatively, these performers can be within a meter, without a procedure mask or eye protection.

We ask you to stay home. You can contact the box office until the day of your show to get a refund at billetterie@monumentnational.com or at 514 871 2224

Please contact us by email at info@zoofest.com.

Tickets are available online, at www.zoofest.com, or at the Monument-National box office, located at 1182, boulevard Saint-Laurent on show days 2 hours before show time. Payment methods accepted online are Visa and Mastercard. It is possible to make payment in cash or by direct payment at the Monument-National box office.

Monument-National Box Office

1182, boulevard Saint-Laurent

T: 514 871 2224

Since the 2021 edition is of smaller scale due to Covid-19 and our seats are limited. There will be no sale of passes this year. Individual tickets are on sale for 25$ on our website or the Monument-National box office.

Festivalgoers of 2020, we did not forget you! Your pass purchased in 2020 will be effective in 2022. The ticket office will contact you very soon.

The problem may be related to the internet browser you are using. Try going to our website using another browser or refreshing your page. If the problem persists, you can go to the Monument National website to purchase your tickets, or directly in person at the Monument National ticket office (insert dates and times).

If you have not received your e-tickets following a purchase, first check your "junk mail", or the "specials" section of your mailbox. If you still cannot find them, contact the box office at billetterie@monumentnational.com or at 514 871 2224; the team in place will be able to help you with the situation.

Due to health regulations, the seating set up is established according to the local health directives and we can accommodate only a few single seats. Seats and tables are disinfected between each performance.

We hope to be able to serve alcohol in the room and we are monitoring the sanitary measures ... We hope to drink with you from July 15 to 24!

According to our policies, all sales are final, so it is not possible to refund or exchange your tickets. If an event is canceled, you will be notified by email or phone of the procedure to follow in order to be refunded.

The room is accessible for people with reduced mobility. Please arrive 30 minutes before the show begins.